Digital-first dining and retail are transforming how customers place and receive orders. As expectations shift toward faster, more personalized experiences, restaurants and retailers across the Middle East are rethinking their approach to online ordering and delivery.
According to Statista, the global online food delivery market is projected to reach $1.79 trillion by 2030, driven by a surge in demand for direct, mobile-friendly ordering channels. In the MENA region, over 60% of food and grocery businesses are investing in first-party online platforms to reduce reliance on aggregators and regain control over customer data, as reported by PwC Middle East.
Manual workflows and fragmented delivery tools are no longer sustainable. Businesses need centralized platforms to automate operations, from order intake to last-mile fulfillment.
This whitepaper reveals how modern online ordering systems help restaurants and retailers streamline logistics, increase efficiency, and meet growing consumer demands.
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